This page assembles a collection of resources to help provide resources for groups of people who may have specific needs not applicable to the general population. For digital inclusion training resources, see our training page.
If you know of other resources that should be here, please let us know.
General Inclusion Resources
- San Francisco Digital Accessibility and Inclusion Standard
- Interactive digital equity map of the US by census tract, with demographic information
Digital Inclusion Coalitions
- Register your Coalition with NDIA
- NDIA Digital Inclusion Coalition Guidebook, with an explanatory blog entry
- NDIA’s State Digital Equity Plan Toolkit
Libraries
- Digital Inclusion Toolkit for Libraries
- ALA report about digital equity work in libraries and how to leverage libraries to promote digital equity with the upcoming federal funding opportunities
- New York State Library’s Digital Inclusion Toolkit
Disabled Community
- Remote communication options for Deaf/Hard of Hearing professionals or students
- Department of Justice Guidelines for Web accessibility
- National Homework Hotline for Blind/Visually Impaired Students
- Accessibility tips for a better Zoom meeting
- iPad Basics, including Accessibility Settings https://cv-atlab.org/digital-
inclusion/ and an accessibility widget (upper right corner) that modifies the webpage based on different accessibility needs.
First Nations/Native American
- Navajo Technical University response to COVID-19
- ASU’s American Indian Policy Institute’s Tribal broadband and digital inclusion in Indigenous communities
Higher Education
- ASU Digital Inclusion Leadership Certificate program
- Slides from a seminar that was sponsored by the American Association of Colleges & Universities in October, 2022 on the role of higher education in digital inclusion
- Digital Equity Institute
- Central Piedmont Community College (CPCC) has developed a centralized service for student technology training called the Digital Literacy Learning Space
Immigrants
- The Urban Institute and partners assembled a survey of immigrant-serving organizations . As noted in Figure 5 (page 16) fully one-fifth (19%) of organizations said that the single biggest challenge they faced in providing services was technological challenges such as clients’ lack of computer or wifi access. That number represents the second-highest scoring answer on that question, only outstripped by the 32% of organizations saying that their single biggest challenge was having enough funding.
- Blogpost on Technology access & education for refugee women in Seattle & King County (with link to abstract and research article)
- Digital Access Survey in a variety of Asian Pacific Languages
Justice-Involved
- The New York Public Library publishes a free, annual guide for formerly incarcerated people in New York City. The guide includes digital skills training, and internet resources for job search. A Spanish language translation of the guide is also available.
- University of Kansas offers technology education programs for women recently released from jails and prisons.
- A description of the Tech Dump program for people who have spent time in corrections, gaining job skills while refurbishing computers
- The Last Mile prepares incarcerated individuals for successful reentry through business and technology training
- Innocence Project, New Orleans
- Televerde is business providing sales leads, while providing employment and transition for incarcerated women
- Adam Echelman and Benton Foundation- a two-part podcast:Imprisoned by the Digital Divide
- Building the Technology Ecosystem for Correctional Education: Brief & discussion guide. It highlights examples from Colorado, Louisiana, Maine, and Wisconsin
- Op-ed on digital skills for formerly incarcerated folks
Seniors
- Resources during covid-19 – https://www.aging.ca.gov/covid19/Digital_Divide/
- Techboomers
- iPad Basics, Accessibility Settings, Email & Video Chat set-up, and Internet Safety: https://cv-atlab.org/digital-
inclusion/. The page also includes an accessibility widget (upper right corner) that modifies the webpage based on different accessibility needs. And some of the content is translated into several different languages. - AARP’s Personal Technology Resource Center
- AARP’s Fraud Watch Network
- Generations Online
Spanish Language Resources
- A Spanish-language Connectivity “Recipe Book”, put together by https://conectemosya.org/, a COVID Warriers project, with recommendations for operators, organizations, and families
- Biblioteca Centro para Puerto Rico – Fundación Sila M. Calderón has put together a list of Spanish Resources for Digital Inclusion Training ClassesAlso, search this page (control-F) and the Training page for “Spanish”
Students
- Northstar has put together a module on Supporting K-12 Distance Learning, along with curricula to support the model
- 16.9 million children don’t have internet at home https://futureready.org/homework-gap/ has state-by-state maps and a summary of the harrowing facts about this crisis affecting such a significant part of the future of this country
- The Educating All Learners Alliance is working to create community, coalesce conversations, and curate resources that accelerate our ability to serve all learners during the COVID-19 pandemic
- The IDEAL Distance Education and Blended Learning Handbook has recommendations on setting up a distance education program or expanding options for blended learning, focused on adult learning. The same authors have also provided The What, Why, Who, and How of Blended Learning for Adult Basic Skills Learners
Telehealth
- California Telehealth Resource Center
- Digital Health Navigators from Southwest Telehealth Resource Center
- Discussion on innovations in telehealth https://connectednation.org/blog/tag/telehealth/
- The Pandemic of Health Care Inequity, discusses consequences of the pandemic on health equity
- Screening questions for telehealth
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Tools to support digital health navigation that are part of the Digital Medicine Society’s Toolkit for Inclusive Deployment of Digital Health Tools:
- Health Literacy for Health Equity blog post: Telehealth Readiness: Developing Northstar’s Digital Literacy Assessment
- Linking Patients to Broadband Access
- CMS does provide reimbursement for code 99453 (approx. $20), which is for the initial set-up and patient education on how to use the monitoring equipment. It’s currently unclear how often this code is used, but it seems like a missed opportunity if not. (Here’s a nice article on the CPTs for RPM)
- Blog post on How Healthcare can Support Digital Health Equity
Workforce Development
National Skills Coalition has a wealth of resources, including these
Digital Skills fact sheets by industry:
and these one page summaries helping business audiences understand why digital skills are important:
NDIA and NSC teamed up for a webinar on the Digital Equity Act, introducing it for workforce development and adult education advocates. Slides are available here.
- An inspiring story about Road to Hire’s program to identify young people aged 18 to 25 and pay them to train to work in the tech field
- An article discussing how TANF, SNAP, and WIOA funds can be used to support digital inclusion efforts, including equipment and digital skills
- Building Digital Skills to Advance Economic Well-Being
- Digital skills: Updates and key questions for advocates and policymakers
- DigitalUS Report on Building a Digitally Resilient Workforce
- Closing the Digital Divide: Digital Equity at Work (video presentation)