White Papers

Computer Refurbishing Process, published in December 2016, presents an overview of the steps to refurbish computers based on the People’s Resource Center process. Also available in HTML format.

Lessons from Starting a Bridging Agency, published in March 2016, extracts some key practices learned from our partner agencies. Also available in HTML format.

2015-05-16 14.40.40The white paper Anatomy of Best In Class Bridging Agencies, published in July 2015, describes the characteristics of an agency working to bridge the digital divide and how it works together with clients, donors and volunteers to function effectively. Also available in HTML format.

We record our ideas for future white papers here.